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Hosting numerous sites, Dresdner Bank wanted to trace requests for site changes and bugs. Making changes is not a problem for the staff. What is really frustrating is tracking requests about changes. Changes that are received but not properly tracked might slip away. TWP Request Tracker is the Web-based request-tracking tool running on any client platform. It's easy to use and accessible from any place in the world. All the information is located on one screen so one doesn't have to jump back and forth. Request Tracker helps track and save information on requests, and eventually get them processed. Nothing gets lost!
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